The Uganda Communications Commission has lifted a ban on sale and replacement of simcards of different telecommunication companies.
The ban lifting will ease the replacement and buying of simcards by those in need of them.
Before, the Telecom operators had designated a few areas where sim-cards could be replaced.
But, now the commission said that it has provided connectivity to the Application Programming Interface (API) at National Identification and Registration Authority (NIRA) and Operators can now match and conduct real-time online verification of customers’ information with the National Identification database.
How to buy or replace simcards in a designated area?
A customer who wants to acquire, upgrade or replace a sim-card must physically appear and present his or her original National Identification.
The operator is required to verify the authenticity of the National ID using an electronic biometric card reader, match the applicant’s live biometrics with the biometrics on the card, and obtain real-time verification with the NIRA database through API.
Foreigners are advised to physically appear and present their original passports and valid visa or resident permit to operators before receiving sim-cards which shall as well be valid only while residing in the country.
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