He said other passport centers abroad in South Africa, Ottawa Canada, UK, US, Abu Dhabi which were opened earlier are fully operational and Ugandans in those countries are urged to use their services.
However Mr Mundeyi explained further that all passport applications are done online, the new passport center (s) abroad have been situated in areas where there is a sizable number of Ugandans either living, working or studying.
The ministry of internal affairs also noted that they are currently stuck with over 50,000 new passports which were printed but owners haven’t yet picked them.
Mundeyi further explained that there is no backlog in terms of passport applications noting that whoever comes in is processed immediately and those who apply for express passport are issued with a new booklet in only three days.
“We no longer have crowds at the ministry or any backlog. We have put our house in order with enough staff and booklets. Actually we have people applying for passports right now. Our problem now is people not picking the passports and out staff sitting idle,”Mundeyi said.
Mundeyi noted that they also have passports unclaimed for at their Mbarara and Mbale centers.
He added further that there is also another batch of 10,000 passports which were not claimed by owners between the months of January 2019 up to December 2021.
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