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NSSF Closes 6 Branches After Losing 100,000 Savers

Uganda’s National Social Security Fund (NSSF) has lost 100,000 savers and closed 6 of it’s branches ever since coronavirus was imported in the country three months ago.

The NSSF managing director, Mr Byarugaba Richard made the revelation on Saturday during the installation of Rotary Club of Kololo leaders in Kampala.

According to Mr Richard, covid-19 outbreak in Uganda is kinda a blessing to NSSF operations, where by all staff have now embraced working online, instead of reporting to office physically.

Three years back, I had a town hall meeting with all staff members where I challenged them to build a digital ecosystem within the next 5 years where we shall no longer provide our services via physical presence but through interconnected digital technology.

When the government put the country on lockdown due to covid-19 outbreak, we were the 1st government body to offer 100% of our services through cyberspace,’he said.

Only 30% of our staff specifically those who are client-centric, physically report to work at their respective offices, whilst 70% work online from the comfort of their homes.

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