South Korea’s smartphone giant, Samsung Electronics, has finally explained why their brand new foldable smartphone, Galaxy Fold keeps breaking up.
This came after several customers especially those who accessed Samsung’s Galaxy fold in the first place made complaints and shared pictures of broken smartphones via social media platforms.
According to the statement, Samsung explained that it would carry out a thorough inspection to find out the exact problems with the devices, adding that they should make sure users avoid removing the protective film.
A few samples of Galaxy Fold were provided to the media for assessment. We received a few reports concerning the main display on the sample devices provided, we will therefore carry out a thorough inspection of these devices physically to determine the cause of the issue,’part of the statement reads.
Part of Samsung’s statement reads that the Smartphone the giant blamed users for removing the plastic film, although some reported breakages.
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw
— Mark Gurman (@markgurman) April 17, 2019
At the moment, Samsung G Fold costs $1,980 ( approximately UGX Shs7.1 million ).
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