Newslex Point News in Uganda, Uganda news
Customer experience has been highly undervalued for long however, due to the post COVID-19 era and changes demanded, it can no longer be ignored. How clients/customers are handled, treated, responded to are now a top priority in the delivery of a service and a product at every touch point. Management can no longer ignore how for example; the company’s receptionist ...
Read More »Building Customer Experience Value As Part Of Quality Management System
