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Unclaimed Passports To Be Destroyed In Two Months - Internal Affairs

Unclaimed Passports To Be Destroyed In Two Months – Internal Affairs

The Ministry of Internal Affairs recently issued an announcement to people who applied for passports and have not collected them yet.

The ministry gave an ultimatum of two months to collect these passports otherwise they would be destroyed if left unclaimed.

To be specific, they will destroy these in September, just over two months from now. Apparently, they will destroy the passports that owners applied for and produced between 2018-2021.

“We are in the process of destroying some of these passports because we have passports dating back to 2018 when we started issuing electronic passports and they are lying there. So we are beginning with those of 2018. We shall first advertise all of them and if you don’t pick them in one or two months this is your last chance,” said Simon Peter Mundeyi, the ministry’s spokesperson.

Some time ago, the ministry said they have over 40,000 passports despite their lack of space for safekeeping. However, Mudeyi put some blame on the application process.

He said that many labor export companies provided particular telephone numbers for different groups of people.

He gave an example of a single company having 500 clients and put one specific telephone contact for all the applicants. Therefore, one person would receive all 500 messages of confirmation. However, they wouldn’t have time to read so as to inform the rest.

Consequently, the ministry encouraged 2018 and later applicants to disregard the message and just go straight to Kyambogo passport pick-up center and collect them.

Relatedly, in a bid to improve service delivery, the government has also opened a call centre at the ministry. This is for the public to inquire about the offered services free of charge.

With this call centre, the ministry spokesperson said that it helps people to check on the status of their documents. Therefore, the public should not fear to ask any questions.

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