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Google Admits Listening To Customers’ Conversations

The search engine giant, Google admitted that it gives it’s employees access to some audio recordings from it’s voice assistant, the Google Home Smart Speakers.

Check also: Global Installed Base Of Smart Speakers To Surpass 200 Million In 2020, Says GlobalData

The search engine giant mentioned that it uses linguistic experts to study a small number of audio excerpts from users.

According to Google, the review helps it to advance voice recognition and other technology in it’s Assistant artificial intelligence system which is used in it’s Android SmartPhones and Google Home Smart speakers.

Because it’s our work to advance speech technology for a number of languages, we therefore partner with linguistic experts around the world who have the ability to grasp modulation and accents of a particular language.

These linguistic experts study and record a small set of queries to help us understand those languages.

The search engine giant continued and said that audio samples these linguistic experts listen to aggregates to approximately 0.2 percent of all recordings, and they are not associated with user account details.

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