IFRAME SYNC
Home » News » Tech » Samsung stops production of Galaxy Note7
Galaxy note7 production stopped

Samsung stops production of Galaxy Note7

“We are temporarily adjusting the Galaxy Note7 production schedule in order to take further steps to ensure quality and safety matters,” a company spokesperson said.

Check also: Samsung Foldable Smartphone Just Around The Corner

Samsung issued an alert to customers on Monday, asking users to immediately turn off their Galaxy Note 7 smartphones — which have been spontaneously catching fire.

The unprecedented move comes one day after Samsung halted production of the dangerously glitchy devices. In a corporate statement, Samsung said it will also “ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7” while it investigates the cause of the fires.

It also said, “Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device.”

It’s a major setback for the South Korean electronics manufacturer.

Samsung released the 5.7-inch Galaxy Note 7 device in August as a competitor to Apple’s new iPhone 7. But customers immediately started complaining that their phones were catching fire.

The company explained that faulty lithium-ion batteries were overheating the device and causing it to ignite. In early September, Samsung recalled 2.5 million devices worldwide. Samsung offered replacement phones — but those burst into flames too.

What really happened to Galaxy Note7

In the past week, an American user reported his replacement phone caught fire, even though it wasn’t plugged in. And on Wednesday, smoke started billowing from a replacement Galaxy Note 7 aboard a Southwest Airline plane before it departed, prompting the flight’s cancellation.

The U.S. Consumer Product Safety Commission is investigating the incident on the plane.

American safety regulators had previously urged Galaxy Note 7 customers to “immediately stop using and power down” their phones. It took Samsung 25 days to issue the same directive.

On Monday, Consumer Product Safety Commission Chairman Elliot F. Kaye said Samsung made “the right move.” “No one should have to be concerned their phone will endanger them, their family or their property,” Kaye said in a statement.

The Federal Aviation Administration issued a warning to travellers last month, asking them to keep their Galaxy Note 7 phones turned off and “not to stow them in any checked baggage.”

On Monday, Samsung said that customers who shutdown their phones can “take advantage of the remedies available.” According to federal regulators, consumers are entitled to “a full refund.”

Source: ktla

check also;

This is not a Paywall, but Newslex Point's journalism consumes a lot of time, hard-work and money. That's why we're kindly requesting you to support us in anyway they can, for as little as $1 or more, you can support us .

Please use the button below to contribute to Newslex Point, Inc. using a credit card or via PayPal.

Donate Button with Credit Cards

Comments

comments

Loading...

About Kyeyune Andrew Jonathan

Leave a Reply

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Loading...
x

Check Also

Navigating The Complexities Of Data Transformation In Modern Enterprises

Navigating The Complexities Of Data Transformation In Modern Enterprises

In the ever-evolving landscape of modern enterprises, data transformation plays a pivotal role in unlocking ...